Customer Service - Warranty Claim

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All fields in the form below are required. Please note that you will need a clear, digital image of your receipt/proof of purchase and images showing any and all damage to the product. If you cannot get digital copies of these you can also click here to get a printable warranty claim form which you can then fill out and mail to us with the photos and copy of your sales receipt/proof of purchase. If you are seeking to submit a warranty claim for a Childlife product, you can do so online here or use this printable form.

The following items are not covered under warranty

Shipping and handling damage which occurred as a result of another party’s handling.
Acts of God (high wind, storms, etc...please check with your homeowner’s insurance).
Failure to use the product in the appropriate manner specified in the manual.
An expired warranty (refer to the manual for the warranty period.
Labor costs associated with repair, placement, removal or installation of the product.
Cash Refunds (A warranty is provided to correct manufacturing defects. Please check with the retailer for store’s return policy and procedures if seeking credit for the the product.)

Thank you for selecting Escalade® Sports products!

If you would prefer to print out and mail in the warranty claim form you may do so using this form: Warranty Claim Form

Escalade Sports Warranty Claim Form

Contact Information

Name: *

Mailing Address: *

Must have street address

City: *

State: *

Zip code: *

Email Address: *

Daytime phone: *

(123) 456-7890

Evening phone: *

(123) 456-7890

Product Information

Please identify the product: *

Model number of the product: *

Purchase date: *

Location/Retailer: *

Product serial number:

Describe the problem with the product: *

Receipt/Proof of Purchase:

Please scan your sales receipt or proof of purchase and use this field to send it to us.

Photo of problem:

Attach photo(s) clearly showing the problem. Images must be either gif, jpg, or png format and less than 10mb.

Additional photo:

Thank you for selecting Escalade® Sports products!

If you would prefer to print out and mail in the warranty claim form you may do so using this form: Childlife Warranty Claim Form

Childlife Warranty Claim Form

Contact Information

Name: *

Mailing Address: *

Must have street address

City: *

State: *

Zip code: *

Email Address: *

Daytime phone: *

Ex. (123) 456-7890

Evening phone: *

Ex. (123) 456-7890

Product Information

Product: *

Purchase date: *

Location/Retailer: *

Describe the problem with the product: *

Receipt/Proof of Purchase:

All images must be in gif, png, or jpg format and less than 10mb.

Photo of Entire System:

Photo of problem:

Attach photo(s) clearly showing the problem.

Additional photo:

Escalade® Sports reserves the right to request additional information concerning warranty claims.

Customer Service - Warranty Claim

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Warranty Forms

Escalade Sports Warranty Claim Form

Childlife Warranty Claim Form

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Instructional Videos

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bustedCustomer Service - Warranty Claim

Navigation

Warranty Forms

Escalade Sports Warranty Claim Form

Childlife Warranty Claim Form

Frequently Asked Questions

Manuals

Troubleshooting Topics

Instructional Videos

Dealers Near You

Dealer results

Featured Products

Customer Service - Warranty Claim