Customer Service - Frequently Asked Questions
Frequently Asked Questions for Basketball
How do I maintain my basketball system?
If rust should appear on the pole, remove loose paint, sand lightly, prime and paint with exterior flat paint. If rust has penetrated through the steel anywhere, replace pole immediately.
What does the "gauge" of steel mean?
Gauge refers to the thickness of steel. The lower the gauge number correlates to thicker steel. Example: 7 gauge is thicker than 11 gauge.
Can I install my Anchor System in the same concrete I pour for my court?
For best results with less vibration, your Anchor System should be independent from your court. If pouring concrete for both at the same time, add an expansion joint between.
Why does the hole for the Anchor System need to be 16" diameter and 48" deep?
Due to different soil conditions and frost lines, the diameter and depth specified ensures a solid, long lasting foundation. If you can't dig to 48" deep, consult your local building official for the frost line depth. 36" is the absolute minimum depth regardless of the frost line. The bell shape of the hole should always be below the frost line. Important safety precaution: Before you dig, call your local utilities to rule out the presence of buried cables including power, water, gas and phone lines. Failure to do so could result in serious bodily injury.
What size hole do you dig for the Anchor System?
The recommended hole size is 16" diameter on top, 48" deep, and 20" belled out at the base. It will also require eleven 80lb. bags of concrete. This will ensure that it's past the frost line and solid fit.




































